SHIPPING
We are no longer shipping to any international locations. This includes Canada. Domestic orders are shipped by your choice of Ground Advantage, Priority Mail and UPS. We have insurance on all of our packages but must follow a waiting period before a claim can be filed in some cases. Once the claim is approved and paid, we will either remake or refund your order. You will also have to fill out a form on our insurance companies site stating your package was lost or stolen.
TURNAROUND TIME - TAT
Order Processing Time (a.k.a Turnaround Time or TAT) is a calculation of business days starting from the next day of order initiation to the day of anticipated shipment. Time in transit is not calculated or applied to posted turnaround time. Order processing time does not include weekends, holidays, or any other circumstance during which Comallm is closed.
We strive to process your order within the TAT listed on our website. However during periods of high volume, Order Processing Time is subject to change without prior notice. The customer has the right to cancel the order without penalty or fees if Comallm has run over documented turnaround time of that order.
QUESTIONS?
Don't be afraid to ask us questions: you may contact us at any time of the day by sending an email to today@comallm.xyz. Our customer service department aims to respond to all emails in 24-48 business hours.
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